Standard Operating Procedures (SOP)

Chain of Custody

We provide clear, documented transfer procedures:

● Verified pickup and delivery times to ensure schedule integrity

● Packaging Verification: ATR confirms that all materials are properly sealed, labeled, and compliant before acceptance for transport.

● All medical materials are secured using professional‑grade straps, stabilizers, and compartmental restraints to prevent shifting, vibration, or impact during transport

● Required signatures at each handoff to maintain continuous possession and accountability

● Full traceability from origin to destination through detailed documentation and tracking systems

  • Temperature Control

    We guarantee specimens and pharmaceuticals are maintained within required temperature ranges throughout transit:

● Insulated carriers and temperature‑controlled containers are used for all sensitive materials

● Continuous monitoring and verification ensure compliance with laboratory and hospital standards

● Immediate corrective action protocols are in place for any deviation from specified temperature thresholds

  • Rapid Spill Response

    We are trained to ensure strict procedures are followed to ensure safety and compliance in the event of a spill or exposure:

● Immediate containment and isolation of affected materials

● Use of approved disinfectants and PPE according to OSHA and CDC guidelines

● Incident documentation and reporting to ensure transparency and regulatory compliance

● Vehicle decontamination and inspection before resuming service

  • Driver Training & Certifications

    All ATR drivers are trained and certified to meet or exceed medical courier industry standards:

● HIPAA compliance and confidentiality protocols for all patient‑related materials

● Bloodborne pathogen and hazardous materials training in accordance with OSHA and DOT guidelines

● Specimen handling and spill response procedures verified through documented instruction and testing

● Ongoing performance reviews and refresher training to maintain operational readiness and compliance